About Us

We moved into The Falkland Surgery on 5th July 2002 and continue to be thrilled with our purpose built, state of the art premises. We were previously known as St. John's Rd Surgery and one of the main drivers for relocation was the need for space to become a training practice. The list size is 14,000 and we have a higher than average elderly population. We also look after a local boarding school, and residential institute for people with Mental Health Issues.

Registration

It is quick and easy to register with a GP using our simple online GP registration form. Whether you are new to the area or have never registered with a GP practice before, there is usually no need to come to the practice to complete your registration and no proof of address is required. We are a local GP Practice and have a catchment area for home visiting purposes.

online registration image
Image of woman sitting in wheelchair at computer screen

Accessibility Needs

We want to get better at communicating with our patients and ensure you can read and understand the information we send you.

If you find it hard to read our letters or if you need someone to support you at appointments, please complete our Accessibility Needs Form below.

 Accessibility

 Disability Access

 Accessibility Needs Form

Meet our Team

There are currently 7 partners, with 2 salaried GPs, a practice based pharmacist and a MSK specialist. We have a wide variety of expertise within the practice with partners having well established interests in Palliative Care and Diabetes, Commissioning, Minor Surgery and Family Planning.

SEE OUR TEAMS PAGE

Meet the team
5 start new reviews practice

See Our Reviews

We encourage our patients to let us know about their positive experiences at our practice. If you'd like to leave a review, please do so on the NHS website

You can see what other patients have said about us here

Alternatively, if you've had a bad experience we'd also like to know. Please contact us and let us know how we can improve.

Practice Information

Disabled Access

  • The Practice has hearing loop facilities which can be used throughout the building.
  • The building is accessible by wheelchair users via a ramp. All the rooms are wheelchair accessible and access to upper floors is available by 1 lifts as well as the normal stair case.
  • We have wheelchairs on site if needed.
  • We have bus service that is fully accessible on Monday, Wednesday and Fridays.
  • We can also put a message on your medical notes the will flag up any specific requirement’s needed that we have to be aware of.

Patient Group

We are interested in hearing your views about the surgery, how well we are doing and how we may be able to improve the services we offer you – we can only do this with your help. You can find out more here

Our Facilities

Our building has been designed to retain the best features of the old with an emphasis on welcoming patients as well as providing an excellent environment for staff. There is a dedicated trainee room, which is next door to the trainer.

We have a library, which also has a large "boardroom" style table around which all the GPs work, during times of the day when we are not seeing patients. It enables us to communicate on an informal basis several times a day, as well as to regularly seek advice and share experiences. The library has electronic access to journals as well as back copies of the BMJ and BJGP for those who prefer the feel of paper. Books are bought from a budget, and staff at the primary health care team meetings can all make recommendations for these.

We are fully equipped with video, ECG and spirometer which link straight into the computer, defibrillator, nebulisers, "sonicaids", etc and we have a minor ops room, which is used for a range of minor surgical procedures.

The practice is highly computerised (EMISWEB). In addition, we have been "paper-frugal" for 15 years and banished the paper notes upstairs when we moved. All staff have access to the practice intranet and to the internet / NHSnet via their PCs and we print patient information leaflets in our consulting rooms.

Training Practice

The Practice Trainer is Ruth Lambert.

Ruth Lambert has completed the Certificate of Medical Education with the Oxford Deanery in 2018, and will be welcoming her first trainee in August 2018. She is currently mentoring the practice pharmacist on her prescribing qualification.

The practice has a strong ethos of training and we believe in a whole practice approach to training. All of the clinicians are involved in providing joint surgeries and tutorials. Previous trainees have commented on how beneficial they have found this approach to gaining a varied exposure to General Practice.

Previous Trainees and the VTS have rated Falkland Surgery Training as "Excellent".

Medical students speaking to a patient

GP Patient Survey

The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across England. The results show how people feel about their GP practice. 

SEE OUR RESULTS

Our overall CQC Rating was:  GOOD

The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care and encourages them to make improvements where possible.

SEE THE FULL REPORT

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