Falkland Surgery is dedicated to providing the best possible care to our patients and community. We are keen to receive feedback on how we can continue to improve.
Surgery 24hr appointment cancellation line – 01635 279975
We now have the results back for the 2013_Appointment_Survey comprising over 200 results. Thanks to all the patients completing it, we are now progressing to bring the other parts of the jigsaw together under the leadership of Dr Leigh Williams, and Wendy Allen
We have revised this website to enable it to be more useable for you, and we will continue to make changes over the following weeks and months
Newbury and District Clinical Commisioning Group - New Website for a developing resource on whats happening in the area
New Mobile App - There is a new Mobile app for android and IOS that allows you to book appointments and re-order repeat medication available here
Dr Tim Walter awarded Innovation Grant for Pre Diabetes Project :- GP magazine features an article about the Pre Diabetes Project we have pioneered at Falkland Surgery. It is now being rolled out across the Newbury area and potentially further afield. Read Article here
Retirement of Dr Sue Rendel : – We are sad to announce Dr Sue Rendel will be retiring from the practice in June 2013. She has been a fantastic partner and a much loved GP to many, as well as playing a national role in GP training which she will continue into retirement. We are now looking for a replacement GP. Her patient list will be transferred across to the new GP in due course.
Electronic Prescriptions :- We have now transferred to the next stage of Electronic Prescribing. This means that if you “nominate” a chemist, all your prescriptions can be sent electronically to them saving time and paper, and vastly reducing the opportunity for prescriptions to be lost, mislaid etc. To take advantage of this please ask your chemist about “nomination” which essentially means choosing your preferred chemist.
At the same time we are closing the surgery”prescription hotline” as it shouldn’t be needed and you can request repeat prescriptions directly from your nominated chemist. Therefore please ask your chemist about nomination and their arrangements for repeat medication at your next visit to them.
Falkland Surgery has embraced technology for many years. We want to let you know about the different ways you can interact with the surgery, and so reduce the administration workload making access better.
You can now sign up to booking appointments and requesting repeat prescriptions online (Link top right)
You can also change your address and contact details on the same online service
If you also wish to see (a summarised version) of your patient notes online you can request this with proof of ID from reception
We are trialling contact you with details of your appointments via SMS and giving you information about blood test results via SMS. We do need an up to date mobile phone number to do this.
The PPG now has a virtual PPG email list that you can join to hear and discuss their activities.
