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The surgery is OPEN
The surgery is now CLOSED
Life Threatening - Go to A&E
If you or someone you know has a life-threatening condition, such as loss of consciousness, chest pain, breathing difficulties etc, you should call 999
In an EMERGENCY call 999.
Emergencies are situations that cannot be managed at home and may be life threatening
Urgent Care Centres
If you or someone you know has an urgent condition, such as break or sprain, cuts or grazes, fever or rashes
NHS 111
If you or someone you know is feeling unwell or perhaps there is no GP to call. Free non-urgent medical advice is available 24/7 via NHS 111
Call 111 when it's a concern, but less urgent than 999.
The NHS non-emergency number.
111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
Pharmacy
If you or someone you know has a minor ailment, bites or stings, upset stomach or needs medication advice
Pharmacy & Self-Care
Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.
Disability Access
Information about access and assistance available for disabled patients.
Disability Access
- The Practice has hearing loop facilities which can be used throughout the building.
- The building is accessible by wheelchair users via a ramp. All the rooms are wheelchair accessible and access to upper floors is available by 1 lifts as well as the normal stair case.
- We have wheelchairs on site if needed.
- We have bus service that is fully accessible on Monday, Wednesday and Fridays.
- We can also put a message on your medical notes the will flag up any specific requirements needed that we have to be aware of.
Contact the Practice
Non-medical or administrative queries, cancel an appointment and feedback or complaints
Join the Patient Group
If you are a patient registered at the practice, with a positive contribution to make, please join the group.
The Practice strives to provide excellent healthcare. We welcome constructive feedback and suggestions to help shape our services to serve the needs of all of our patients. Our Patient Participation Group (PPG) meets at the practice quarterly to provide a forum for discussion about the practice. For more information, please see our Patient Group pages.
Friends & Family Test
We welcome feedback to tell us what we are doing right and what we can improve.
Opening Times
Our standard surgery opening times.
When we're open
| Day Monday | Hours 8am to 6.30pm |
| Day Tuesday | Hours 8am to 6.30pm |
| Day Wednesday | Hours 8am to 6.30pm |
| Day Thursday | Hours 8am to 6.30pm |
| Day Friday | Hours 8am to 6.30pm |
| Day Saturday | Hours CLOSED |
| Day Sunday | Hours CLOSED |
Extended Hours
On certain weekends, we are open from 8.30am to 12pm.
We are closed on bank holidays. To view the surgery closures, please visit our events and closures page
When we are closed
What to do when the surgery is closed.
When we're closed
In an EMERGENCY call 999.
Emergencies are situations that cannot be managed at home and may be life threatening
Less than urgent
If you need medical advice or to see a doctor call 111. There will be someone to provide you with advice and to direct you to a clinician if it is necessary.
Alternatively you can visit your nearest Minor Injury Unit:
West Berkshire Community Hospital
London Rd
Benham Hill
Thatcham RG18 3AS
Tel: 01635 273300
Open 8am – 10pm, 7 days a week
Reading Walk-In Health Centre
1st Floor
103 Broad St Mall
Reading RG1 7QA
Tel: 0118 902 8300
Open 8am – 8pm, 7 days a week