Falkland SurgeryMonks Lane, Newbury, Berks, RG14 7DF
Tel:01635 279972     Fax: 01635 279973                                                                      * Staff Login *

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New PPG micro-site now live

SurgeryPod - We are currently trialling this device in the Patient Information Room. It is a computer directly linked to your records, and allows you to enter data such as smoking and BP, as well as complete assessments for depression, alcohol consumption etc. We hope this will prove popular allowing more time to be freed up for those who need it with the doctors and nurses.

vPPG - We are looking to recruit a number of patients to join our Patient Participation Group. You have two options, either to become a "full" member, or to join the virtual PPG, an online mailing list contributing comments. Please contact the PPG directly or ring and speak to Wendy in Reception

 

The Surgery entrance is open at 08.00 until 1830 Monday to Friday, with the exception of Public and Bank Holidays when the Surgery is closed. The telephones are answered between the hours of 0800-1830 unless otherwise stated (we periodically have whole surgery training sessions, when the phones are diverted to an alternative number)

The majority of appointments are booked at 10-minute intervals.

The Practice Nursing Team generally run clinics throughout the day starting at 0830 and finishing at 1800 as they do not have breaks for visits.

The doctor’s and Practice Nurses try to run to time but inevitably some patients take longer than others, when delays may occur. Visits by doctors are carried out mainly in the time between morning and afternoon surgeries according to medical priorities.

Patients are asked to come to the surgery if at all possible.

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